Build a better credit union team.
Improve member experience.
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Target Audience
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Event
Service Excellence
Service: improve service
Delivery: live online event
Payment Plan: paid
Target Audience: managers
Learn our research-based method for implementing key behaviors that deliver an outstanding internal and external service experience.
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$99.00
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Event
Credit Union PhD
Service: improve service, leadership development
Delivery: live online event
Payment Plan: paid
Target Audience: all employees
Learn the history, philosophy and development of the credit union movement in this fun and interactive 90-minute workshop.
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$49.00
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Event
Referral Sales Champion
Service: increase sales
Delivery: live online event
Payment Plan: paid
Designed for employees in non-sales roles, learn the skills you need to refer relevant products and services that will improve your members' financial well-being.
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$99.00
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Event
Becoming a Sales Champion
Service: increase sales
Delivery: live online event
Payment Plan: paid
Target Audience: managers
Designed for employees in sales roles (non contact-center), learn our "win-win" sales techniques to deepen product and service penetration while also improving your members' financial well-being.
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$99.00
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Event
Coaching for Performance
Service: leadership development
Delivery: live online event
Payment Plan: paid
Target Audience: directors, executives, managers
Learn to how to improve the performance, engagement and morale of your staff with our proven coaching strategies.
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$599.00
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Event
Emerging Leaders
Service: leadership development
Delivery: live online event
Payment Plan: paid
Target Audience: branch managers, managers
Improve employee engagement, give new and emerging leaders confidence and have new managers performing from day one.
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$1,299.00